Official Communications and Public Information

The Library Board of Directors recognizes the need to communicate effectively in order to promote awareness and understanding of the library’s goals and objectives throughout the community. The policy applies to all official library communications such as newsletters, press releases, flyers, any of the various social networking postings and requests for comments and/or information from media outlets.

The three major goals of the library with regard to public information are:

1. To build a powerful and effective branding strategy through credibility and consistency that will raise the value of the Aurora Public Library in the minds of the Aurora Community.
2. To reach the general public, the civic leaders, and the city’s governing officials in order to promote and explain the objectives and services of the library.
3. To encourage an increased use of services offered by the library by making the community aware of and interested in these services.

All public communications and campaigns, generated at any level, will be reviewed by the Public Information Manager with final approval from the Executive Director.

The Public Information Manager, under the direction of the Executive Director, is responsible for the development and distribution of internal procedures established to insure consistency of content and design.

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• Code of Conduct
• Collection Development Policy
• FOIA Request
• Identity Protection Policy
• Interlibrary Loan Policy
• Internet and Computer Use Policy
• Library Card Policy
• Meeting Room Policy
• Official Communications and Public Information
• Overdue Materials
• Proctoring Policy
• Purchasing Policy
• Reference Services Policy
• Social Networking Policy
• Tutor Policy
• Unattended Child Policy
• Wireless Internet Access Policy