Book a Librarian

Your Name (required)

Aurora Public Library Card Number (required)

Your Email address

Best Time To Contact You


Desired Appointment Time


Describe your question or information need; please be as detailed as possible (required)

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Questions about this service: FAQs.

Who is eligible to make an appointment?

This service is open to Aurora Public Library cardholders, including residents and business owners.

What type of information and assistance do you provide?

Library orientation, including a tour of the building and our website
Researching a topic beyond Google using our subscription online research tools
Resources for small business owners
Foreclosures and home sales
Consumer research on specific products
Historical research using newspaper archives

Is there anything I can't get help with?
We cannot offer advice (e.g., medical, legal, investment) except to advise users of reputable sources of evaluative information. Also, we cannot offer troubleshooting or maintenance help with personal computers.

Do you offer help with job searches, resume assistance, and career support?
Yes we can assist people with career support and resume assistance. Please contact Book a Librarian Coordinator at 630.264.4107 to make an appointment.

Do you offer any instruction with computers or other technology topics?
For basic topics (e.g., email, mouse skills, Internet basics, managing files and folders), you can make a 1-on-1 appointment with a technology assistant. Please call 630.264.4107 or stop by at any one of our locations to make an appointment. Group technology classes on basic and more advanced classes are also offered. Please ask a librarian or call the reference desk for a current schedule of classes.

For help with your eReader and/or downloading eBooks, you can make a 1-on-1 appointment with a member of the Reference staff. Please call Book a Librarian Coordinator at 630.264.4107, or email ref@aurora.lib.il.us to make an appointment.

Do you provide help with genealogy research?

We have a number of resources available at the Library and will be happy to let you know about them to help you get started. More advanced genealogy questions should be directed to genealogy specialists. Please let us know if you need help finding a specialist.

Who will be helping me?
We will look at your appointment request and determine the best person on our staff to meet with you based on expertise and availability.

How long will the appointment be?
Each appointment will last approximately 30 minutes. Additional appointments can be requested with a maximum of two appointments per month.

How do I make an appointment?
Complete the form above with as much information as possible. Let us know what you would like help with and a time that is convenient for you. We will get in touch with you to confirm the appointment as soon as possible, but we require at least three days advance notice in most cases.

I need to cancel my appointment. What's the best way to do this?

No problem, just call Book a Librarian Coordinator at 630.264.4107 as soon as you can. We can help you reschedule your appointment.

Are there other ways to get help from a librarian?

Of course! You can always stop by the reference desk and speak to the librarians there. You can also start a live chat while library is open and email us 24/7 at ref@aurora.lib.il.us, send us an instant message, or call 630.264.4101 to speak with the reference staff. Visit http://www.aurorapubliclibrary.org for more details!

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Main Library Picture

Main Library

1 E. Benton Street.
Aurora, Illinois 60505

» Driving Directions
ph : 630-264-4100
fax: 630-896-3209

Eola Road Branch Picture

Eola Road Branch

555 S. Eola Road.
Aurora, Illinois 60504

» Driving Directions
ph : 630-264-3400
fax: 630-898-5220

West Branch Picture

West Branch

233 S. Constitution Drive.
Aurora, Illinois 60506

» Driving Directions
ph : 630-264-3600
fax: 630-844-8695

Outreach Services Building

Express Center

1100 Church Road.
Aurora, Illinois 60505

» Driving Directions
ph : 630-723-2705