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Curbside Hold Pickup

The Aurora Public Library DIstrict is open for curbside hold pickup. Customers can place items on hold from home. Once your items are available for pickup, we will notify you when holds are ready to schedule a pickup time.

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How It Works

1.     Place items on hold using the library website and select a pickup location. Curbside hold pickup will be available at all three library locations.

2.     Once your items are available for pickup, we will notify you.

3.     At your scheduled pickup time:

  • Santori Library: Enter the drive-thru lane. No appointment needed.
  • Eola Road Branch: Park in a designated pickup area and text your name to (630) 415-0199.
  • West Branch: Park in a designated pickup area and text your name to (630) 415-0197 or call (630) 264-3620.

*Please note: After you text the numbers provided for Eola Road Branch or West Branch, you will receive a welcome message with a link. Please click on the link and follow the instructions.

4.     Library staff will deliver materials in disposable bags with no direct contact:

  • By placing them in your trunk or through the passenger-side window at Eola Road Branch & West Branch.
  • Through the pickup window at Santori Library.

FAQs

Can I bring my own bags?

No need! We'll bag the books up for you!

Why can’t I return my materials at the curbside?

To safeguard the health of our customers and staff, library materials will be delivered with no direct contact. Please use library book drops for returns to ensure the process of quarantining items runs smoothly!

How can I check out my holds?

Staff will ensure your materials are checked out to you prior to your pickup time.

When is the due date?

Due dates will depend on the item type. Find lending periods here.

How soon can I expect to pick up my requested materials?

Wait times will depend on availability.

I don’t have a library card. Can I place items on hold?

You can register for a library online. Get started here!

Can I still donate items?

Yes, please visit our donations page to see what items are eligable for donation.

Wireless Printing Available

Send an email to 

printrequests@aurorapubliclibrary.org 

with your attached document, pickup location, and phone number. A staff member will call to schedule a pickup time!

  • $.10 cents per page for black & white

  • $.50 cents per page for color

Home Delivery Program

The Aurora Public Library Outreach Services Department (OSD) is pleased to announce the expansion of the homebound delivery program. This “no contact” delivery service is now open to Aurora residents who meet any of the following criteria:

  1. Illness, injury, or physical handicap regardless of length of time
  2. Customers who previously visited the Bookmobile as their primary library branch
  3. Customers previously served at lobby stops
  4. Vulnerable population (self-professed)
  5. Lack of reliable transportation
  6. Reside more than 2 miles from any branch  

Using the Mini B, this is strictly a drop-and-go holds delivery service. After determining qualification for the program, customers will place their own holds via phone or website, with a limit of 10 items per delivery. When the holds have arrived, OSD staff will contact the customer to arrange the delivery date and window of time. Items will be placed in disposable plastic bags and left at the customer’s front door. At this time, returns will not be picked up due to space limitations in the Mini B and the need for quarantine.

For any questions or concerns about home delivery, please contact the Outreach Services Department at 630-723-2705.